Refund Policy

1. Our Commitment

We aim to provide a reliable service experience. If there is a billing or service issue, we will review it fairly and process refunds when conditions are met.

2. 退款资格

我们理解可能会出现问题。但是，鉴于数字内容和即时服务的特殊性，我们的退款政策包含以下关键规则：

• 时限：退款申请必须在购买后3天内提出。逾期我们将无法处理任何退款申请。
• 积分使用：积分一旦使用完毕，无论购买时间长短，均不予退款。
• 退款扣款通知：退款金额将扣除手续费。

3. How to Request a Refund

Email support@seedance2pro.pro with subject "Refund Request".

Please include your account email, order ID or transaction ID, purchase date, and a brief reason.

We typically respond within 2 business days and process approved refunds within 5-10 business days.

4. Refund Method

Approved refunds are returned to the original payment method whenever possible. Bank and payment provider timelines may vary.

If direct refund processing is unavailable, we may offer equivalent account credits or subscription extension.

5. Contact Us

For refund support, email support@seedance2pro.pro.

6. Policy Changes

We may update this policy to reflect payment, compliance, or service changes. Updates will be published on this page.