Refund Policy

1. Our Commitment

We aim to provide a reliable service experience. If there is a billing or service issue, we will review it fairly and process refunds when conditions are met.

2. Refund Eligibility

We understand that issues can happen. However, given the nature of digital content and instant services, our refund policy includes the following key rules:

• Time limit: Refund requests must be submitted within 3 days of purchase. We cannot process refund requests submitted after this period.
• Credit usage: Once credits have been fully used, no refund will be issued regardless of purchase date.
• Refund deduction notice: Processing fees will be deducted from the refund amount.

3. How to Request a Refund

Email support@seedance2pro.pro with subject "Refund Request".

Please include your account email, order ID or transaction ID, purchase date, and a brief reason.

We typically respond within 2 business days and process approved refunds within 5-10 business days.

4. Refund Method

Approved refunds are returned to the original payment method whenever possible. Bank and payment provider timelines may vary.

If direct refund processing is unavailable, we may offer equivalent account credits or subscription extension.

5. Contact Us

For refund support, email support@seedance2pro.pro.

6. Policy Changes

We may update this policy to reflect payment, compliance, or service changes. Updates will be published on this page.